1. Policy Scope
This sales terms policy applies to all furniture, household goods and supporting accessories purchased through the official Dnballoondecor website for customers located within the United States. All users who browse the platform, view product information or submit orders shall be deemed to have recognized and agreed to abide by all terms stipulated in this policy.
2. Official Company Information
All commodity sales and service behaviors on this website are undertaken by D & N BALLOON DECOR LLC. The complete valid corporate information is listed as follows:
Company Name: D & N BALLOON DECOR LLC
Address: 713 NW 16TH AVE, POMPANO BEACH, FL 33069, United States
EIN: 88-3705867
Phone: +1 2103810018
Email: info@dnballoondecor.com
Business Hours: Monday to Friday, 8:00 AM – 6:00 PM (EST)
Service Commitment: We accept all customer consultations via email and guarantee a formal reply within 24 hours.
3. Product Pricing
Sales tax will be calculated at checkout.Order Cost Components.
The total order amount consists of:
Product Price: The price of each item as listed on the product page(Taxes are calculated and added at checkout).
Shipping Fee: Calculated based on the order amount and displayed at checkout.All costs are shown in USD and clearly listed before placing an order, ensuring customers are fully aware of the total payment required.
All products on the Dnballoondecor website are listed exclusive of taxes. Applicable U.S. sales tax will be calculated based on your shipping address at checkout. No extra fees will be charged upon delivery.
4. Order Processing & Shipment Arrangement
After the customer’s payment is successfully verified and confirmed, all valid orders will be processed, packaged and prepared for formal shipment within 1 to 3 business days. Weekends and official U.S. public holidays are excluded from the processing timeline. Once the order processing and dispatch procedures are completed, customers will receive an official notification email containing real-time logistics tracking details.
5. Logistics Carrier Allocation
Dnballoondecor maintains long-term cooperative relationships with reputable and reliable local logistics providers to ensure the safe and intact delivery of all furniture products. We will select the most suitable shipping carrier according to the customer’s specific delivery address. All logistics services cover the entire United States and support full-process order tracking.
6. Transaction Currency & Payment Security
All commodity prices and settlement amounts on the website are denominated in U.S. Dollars ($). All online payment procedures are completed through certified encrypted third-party payment platforms with SSL/TLS encryption technology deployed throughout the process, fully protecting user transaction security. The company will not store complete credit card or payment account information of customers.
7. Order Confirmation & Electronic Invoices
Immediately after the successful completion of customer payment, the system will automatically generate an official electronic invoice and send it to the customer’s reserved email address. The invoice clearly records full order details, total transaction amount (including all tax fees) and other valid information, which is completely consistent with the checkout settlement data.
8. Customer Support & After-Sales Services
For any inquiries, doubts or problems related to order status, logistics delivery and after-sales issues, customers can submit consultation requests via our official email address. Our professional customer service team will respond within 24 hours and provide targeted solutions and full-process support to resolve user problems.